How to request deletion

  1. Log in to the game and tap the Settings button in the upper-right corner of the game lobby.
  2. Tap the Delete Account button in the Settings screen.
  3. Follow the instructions to delete your game data, then enter your account ID to confirm deletion.

Please note

Data deletion is not recoverable after the cancellation window. You can log in to the game within 7 days to cancel the deletion request. After 7 days, your account will be deleted permanently.

Need help?

If you cannot access the in-app deletion flow, contact support at crm@palm-entertainment.com and include your account information needed for verification.